Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website and services provided by Lucero Fuentes Real Estate ("we," "us," or "our"). Please read these Terms carefully before using our website or engaging our services.

1. Acceptance of Terms

By accessing this website, submitting a contact form, or engaging our real estate services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

2. Services Description

Lucero Fuentes Real Estate provides real estate brokerage services in the Mayan Riviera region of Mexico, including but not limited to:

Buyer Representation: Assisting buyers in locating, evaluating, and purchasing residential and investment properties.
Investment Advisory: Providing market analysis, rental income projections, and investment property recommendations.
Pre-Construction Sales: Facilitating purchases of new development properties with developers.
Property Consulting: Providing personalized guidance for international buyers exploring the Mayan Riviera real estate market, including neighborhood orientation and understanding local buying processes.

All services are subject to the execution of a separate buyer representation or service agreement where applicable, and to applicable Mexican real estate regulations.

3. User Responsibilities

When using our website or services, you agree to:

Provide accurate, current, and complete information in all forms and communications.
Use the website and services only for lawful purposes and in accordance with these Terms.
Not engage in any activity that could damage, disable, or impair our website or servers.
Not attempt to gain unauthorized access to any portion of the website or related systems.
Not scrape, crawl, or otherwise extract data from our website without written permission.

4. Intellectual Property

All content on this website — including text, images, photographs, logos, graphics, design elements, and code — is the property of Lucero Fuentes Real Estate or its content suppliers and is protected by Mexican and international copyright, trademark, and other intellectual property laws.

You may view, download, and print content for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content without our express written consent.

The name "Lucero Fuentes," the Copito mascot, and associated logos are trademarks belonging to Lucero Fuentes Real Estate. Unauthorized use is strictly prohibited.

5. Property Listings and Information

Property listings, images, descriptions, and pricing displayed on this website are provided for informational purposes and may not always reflect the most current availability or terms. Properties are subject to prior sale, price change, or withdrawal without notice.

We represent both our own listings and cooperate with other brokers on properties listed by others. In all cases, we act in good faith to provide accurate information, but buyers are responsible for conducting their own due diligence.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Lucero Fuentes Real Estate shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising out of or relating to:

Your use of or inability to use this website
Any real estate transaction or decision made based on information from this website
Errors, omissions, or inaccuracies in website content
Unauthorized access to or alteration of your transmissions or data

Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid us for services in the twelve (12) months preceding the claim, or MXN $10,000, whichever is greater.

7. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Mexican States and the State of Quintana Roo, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Playa del Carmen, Quintana Roo, Mexico. Both parties agree to attempt good-faith negotiation before initiating any legal proceedings.

8. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be posted on this page with an updated revision date. Your continued use of the website after any changes constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed about your rights and obligations.

9. Third-Party Services and Links

Our website may contain links to third-party websites, developer portals, or online tools. We do not control these third parties and are not responsible for their content, privacy practices, or terms of use. Your interactions with third-party sites are governed by their respective terms and policies.

10. Termination

We may terminate or suspend your access to our website or services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the website and services will immediately cease.

11. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

12. Entire Agreement

These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Lucero Fuentes Real Estate regarding your use of our website and services, superseding any prior agreements or understandings.

13. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Email: lucero@buyrivieramaya.mx
Phone: +52 22 2694 3000
Address: Based in Playa del Carmen, Mexico

These Terms of Service were last updated on May 14, 2026. By continuing to use our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms.